Marketing Rules Medicare Plans must follow

Medicare Schemes must adhere to compliance directives

Medicare schemes and representatives are obligated to abide by specific directives when promoting their
options and obtaining your sign-up details. They are prohibited from requesting your credit
card or banking details telephonically or electronically, unless you are
an existing subscriber of that scheme. Schemes do not require your confidential details to
furnish an estimate.

Medicare schemes cannot enroll you in an option telephonically
unless you initiate contact and request to enroll, or you have granted them consent to
reach out to you.

Dial 1-800-MEDICARE to report any schemes or representatives that:

• Solicit your confidential details telephonically or electronically
• Telephonically approach to enroll you in an option
• Pay you an unsolicited visit
• Employ deceptive information to lead you astray